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Phoenix House, Stoke Road
Elmstone Hardwicke, Cheltenham, GL51 9SY

01242 681063

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Meet The Team

Meet the team

The highly qualified Technicians are the heart of the business, but all members of the team are essential to the service we provide. Find out more about the team below.

Mark Newman

Director, Workshop Manager and Mercedes-Benz Specialist

What Mark doesn’t know about Mercedes-Benz really isn’t worth knowing. With a solid background as a Master Technician at County Mercedes-Benz of Cheltenham, Mark is able to offer a thorough, quality service to customers at competitive rates. Although specialising in Mercedes-Benz, Mark is a fantastic mechanic, offering a great service to owners of all vehicle makes and models.

Mark began his career as an apprentice at Bristol Street Motors in Cheltenham when he was 16 years old. He completed a three-year apprenticeship and gained a Ford Technician Accreditation. In 2002, he was awarded REMIT Apprentice of the Year UK. Mark moved to Mercedes-Benz of Cheltenham and, during his time there, became a Systems Technician. The company then relocated to Staverton in Cheltenham where Mark achieved Diagnostic-Level Technician status.

In 2008, Mark was recruited by County Mercedes-Benz of Cheltenham as their Master Technician until the company was wound down in 2009. Mark took this opportunity, along with Mike Cassidy, to establish his own business in the Cheltenham area. Together they set up Phoenix Mechanical Engineers and the business has gone from strength to strength since opening.

Guy Robinson


Guy joined the team at Phoenix Mechanical Engineers in 2010. Guy completed his apprenticeship at Mercedes-Benz of Cheltenham and continued to work for them for a number of years until he joined our team. He is a vital member of the Phoenix team and has helped the business to continue its growth over the last 12 months. He takes great pride in his work, maintaining the great reputation we have established for regular and new customers alike.

Mike Cassidy


Mike has known Mark since his childhood and because of his confidence in Mark’s wide variety of skills as a mechanic decided to establish Phoenix Mechanical Engineers in 2009. Mike is always on hand to assist the team and uses his skills to establish new customer relationships and maintain existing ones. He is passionate about offering a great service to all customers and truly believes in his team’s ability at Phoenix Mechanical to provide this.

Kirsty Cassidy

Accounts Manager and Office Administrator

Kirsty is our friendly and efficient Accounts Manager. She deals with accounts queries and handles all of our administration in the office. Customers will receive a warm welcome from Kirsty when they come into the Phoenix Mechanical reception office and she will assist customers with their queries in any way she can.

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